Refund policy

Due to the customized nature of all of the products we produce, we cannot offer returns. Your artwork is designed with care and is entirely personal to you.

If you received the wrong product, and incorrect size or canvas, or your product was damaged in transit, we will of course replace it without question. Please let us know within 1 week of receiving your order in this case and provide photos of the damage.

If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavour to make sure you're happy with the final masterpiece.

If you have placed an order recently and have changed your mind, you can cancel your order within 24 hours. If 24 hours have passed, the cancellation will be granted at our discretion. The reason for this is that our artists often begin work as soon as you have placed your order.

For any other questions regarding returns, please contact us Info@fabricfilmstudio.com

Unfortunately, we cannot accept returns on sale items or gift cards.